Staff forward email threads to an update@ inbox and Hermes files them into the wiki
I gave Hermes an email inbox to monitor, and it's job was to monitor that inbox for internal-only emails and scan email body for information that should be added to company wiki. This was effective because instead of asking people to switch tabs/tasks and remember to update company wiki, they could stay in email and just forward an email thread to the update@ email address
— u/thetomsays, 2026-09-17, via Reddit.